Terms and Conditions

Last updated: June 29, 2025

These terms and conditions outline the rules and regulations for the use of OnionWatch monitoring services.

Rinzler Labs (SC769904) is located at:
5 South Charlotte Street, Edinburgh
Scotland, EH2 4AN

1. Agreement to Terms

These Terms constitute a legally binding agreement between you and Rinzler Labs (the "Company," "we," or "us"). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We want to emphasize that we prioritize your privacy and will never willingly ask you to undergo any invasive verification procedures unless required by law.

If you are using our services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. In that case, "you" and "your" refer to that organization.

2. Changes to the Terms

We reserve the right, at our discretion, to modify these Terms at any time. If we do this, we will post the modified terms on this page and will indicate the date of the latest revision. We encourage you to review the Terms regularly to ensure that you are aware of any changes. Your continued use of our services after any changes to the Terms constitutes your acceptance of the revised Terms.

3. Description of Services

Our services provide comprehensive monitoring for websites and online services, including .onion sites accessible through the Tor network. This includes uptime monitoring, performance tracking, alert notifications, and detailed analytics about your monitored services.

4. Use of Services

You may use our services only as permitted by law, including applicable export and re-export control laws and regulations. We reserve the right to terminate or restrict your use of our services if you violate these Terms or any applicable laws.

5. Monitoring Usage

You will only use our monitoring services for lawful purposes. You will not use our services to monitor websites or services for:

  • Harassment, bullying, or any abusive behavior towards any person or organization
  • Illegal surveillance or monitoring without proper authorization
  • Attempting to gain unauthorized access to systems or data
  • Violating the terms of service of the monitored websites
  • Any illegal activities or activities that violate applicable laws

If we receive reports that our monitoring services are being used for abusive purposes, we reserve the right to terminate your monitoring configurations without notice and disable your account entirely. You are solely responsible for any actions taken using our monitoring services, and we will not be held liable for any damages that may result from such actions.

6. User Conduct

You agree to use our services only for purposes that are legal, proper, and in accordance with these Terms and any applicable policies or guidelines. By way of example, and not as a limitation, you agree that when using our services, you will not:

  • Use our services in any way that violates any applicable federal, state, local, or international law or regulation
  • Use our services to engage in any fraudulent or deceptive activities
  • Use our services to transmit any viruses, worms, defects, Trojan horses, or any other items of a destructive nature
  • Use our services to interfere with or disrupt the integrity or performance of our services or the data contained therein
  • Use our services to gain unauthorized access to our systems or any other systems
  • Attempt to overwhelm monitored services with excessive requests
  • Use our services to violate the privacy rights of others

7. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

8. Intellectual Property

Our services and all content and materials included on or made available through our services, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its licensors and are protected by copyright and trademark laws. You may not use any content or materials on our services for any commercial purpose without the express written consent of the Company.

9. Service Availability

While we strive to provide reliable monitoring services, we cannot guarantee 100% uptime. Our services may be subject to maintenance, upgrades, or technical difficulties. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

10. Data and Privacy

Your privacy is important to us. All monitoring activities are conducted with respect for privacy, and we do not store or analyze the content of monitored websites beyond what is necessary to provide our monitoring services. Please refer to our Privacy Policy for detailed information about how we handle your data.

11. Subscription and Payment

Certain features of our services require a paid subscription. Subscription fees are charged in advance and are non-refundable except as expressly provided in these Terms or required by law. We reserve the right to change our pricing at any time, with advance notice to existing subscribers.

12. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included on or made available through our services. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

13. Limitation of Liability

In no event shall the Company or its affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services, even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of our services or your violation of these Terms.

15. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will cease immediately.

16. Governing Law

These Terms shall be interpreted and governed by the laws of Scotland, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Scotland.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Rinzler Labs
5 South Charlotte Street, Edinburgh
Scotland, EH2 4AN
Email: legal@onionwatch.app